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FAQs

FAQ'S

1.What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

2.Handling and delivery

Transit time is (1-3) Business Days (Monday to Friday)

Handling time is (3-10) Working Days (Monday to Friday)

Order cut-off time will be 12 Am (GMT-08:00) Pacific Standard Time (Los Angeles).

3.How can I contact Walkarena?
Email: [email protected]
Phone: (207) 975-8288

4.What is the mailing address ?
260 Main St, Fort Fairfield, ME 04742, USA

5.When will I hear back about my email inquiry?

We typically respond to emails within three business days

6.What payment methods do you accept?

We only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet. You can use your existing PayPal account or pay by credit or debit card (Mastercard/Visa etc) even if you don’t have a PayPal account.


7.What if I’m not home?

If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

8.Can I exchange an item?

We do accept exchanges and they follow the same conditions as returns

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

Contact Information

  • Address: 260 Main St, Fort Fairfield, ME 04742, USA
  • E-mail: [email protected]
  • Phone: (207) 975-8288
Free Worldwide shipping

On all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

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